Help Center

Frequently Asked Questions

Find quick answers to common questions about our services, processes, and solutions.

General

General questions about CodeEvo and our company

What is CodeEvo Technologies?

CodeEvo Technologies is a leading digital transformation company specializing in digital marketing, custom software development, mobile app development, and AI automation solutions. We help businesses of all sizes leverage technology to grow and succeed in the digital age.

Where is CodeEvo Technologies located?

CodeEvo Technologies is headquartered in the United States with a global team of experts. We serve clients worldwide and have the capability to work remotely with businesses in any timezone.

What industries do you serve?

We serve a wide range of industries including healthcare, finance, e-commerce, education, real estate, manufacturing, and professional services. Our solutions are adaptable to any business sector that needs digital transformation.

Services

Questions about our digital marketing, software development, and AI services

What digital marketing services do you offer?

Our digital marketing services include SEO (Search Engine Optimization), PPC (Pay-Per-Click) advertising, social media marketing, content marketing, email marketing, and conversion rate optimization. We create comprehensive strategies to improve your online visibility and drive results.

Do you develop custom software solutions?

Yes, we specialize in custom software development. We build scalable, secure, and tailored solutions including web applications, desktop software, API development, and system integrations. Our team uses modern technologies and best practices to deliver robust solutions.

What mobile app platforms do you support?

We develop mobile apps for both iOS and Android platforms, as well as cross-platform solutions using React Native and Flutter. This ensures your app reaches the maximum audience while maintaining native performance and user experience.

How does AI automation benefit my business?

AI automation can streamline your business processes, reduce manual work, improve accuracy, and provide valuable insights. We implement chatbots, process automation, data analysis, and predictive analytics to help you work smarter, not harder.

Pricing

Information about our pricing structure and payment options

How much do your services cost?

Our pricing varies based on project scope, complexity, and requirements. We offer flexible pricing models including project-based pricing, hourly rates, and retainer agreements. We provide detailed quotes after understanding your specific needs.

Do you offer payment plans or financing?

Yes, we understand that digital transformation is an investment. We offer flexible payment terms, milestone-based payments, and can work with you to create a payment plan that fits your budget and cash flow requirements.

Are there ongoing maintenance costs?

We offer optional maintenance and support packages to keep your solutions running smoothly. This includes updates, security patches, performance monitoring, and technical support. We'll discuss these options during project planning.

Technical

Technical questions about our solutions and implementations

What technologies do you use?

We use modern, industry-standard technologies including React, Vue.js, Laravel, Node.js, Python, and cloud platforms like AWS and Azure. We choose the best technology stack for each project based on requirements, scalability needs, and budget.

How do you ensure data security?

Data security is our top priority. We implement industry-standard security practices including encryption, secure authentication, regular security audits, and compliance with data protection regulations like GDPR and HIPAA where applicable.

Do you provide hosting and cloud services?

Yes, we offer hosting and cloud infrastructure services. We can set up and manage your hosting environment on platforms like AWS, Azure, or Google Cloud, ensuring optimal performance, security, and scalability for your applications.

Support

How to get help and support from our team

What kind of support do you provide after project completion?

We provide comprehensive post-launch support including bug fixes, performance optimization, feature updates, and technical assistance. We offer different support packages to meet your ongoing needs and ensure your solution continues to perform optimally.

How quickly do you respond to support requests?

Our response times vary based on the support package you choose. For critical issues, we typically respond within 2-4 hours. For standard support requests, we respond within 24 hours. We also offer 24/7 emergency support for enterprise clients.

Do you provide training for my team?

Yes, we provide comprehensive training for your team on how to use and maintain your new solutions. This includes user training, administrator training, and documentation to ensure your team can effectively manage and utilize the technology.

Business

Business-related questions and partnership inquiries

How long does a typical project take?

Project timelines vary based on complexity and scope. A simple website might take 2-4 weeks, while complex software applications can take 3-6 months or more. We provide detailed project timelines during the planning phase and keep you updated throughout the process.

Can you work with my existing systems?

Absolutely! We specialize in integrating with existing systems and can work with your current technology stack. We'll assess your existing infrastructure and ensure new solutions integrate seamlessly while maintaining data integrity and system stability.

Do you provide project management and communication?

Yes, we assign a dedicated project manager to every project who serves as your single point of contact. We provide regular updates, progress reports, and maintain open communication channels to ensure you're always informed about project status.

What if I need changes during development?

We understand that requirements can evolve during development. We use agile methodologies that allow for changes and iterations. We'll discuss any change requests with you, assess their impact on timeline and budget, and implement them efficiently.

Do you offer ongoing partnership opportunities?

Yes, we believe in building long-term partnerships with our clients. Many of our clients work with us on an ongoing basis for maintenance, updates, new features, and additional projects. We become an extension of your team and understand your business needs.

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